International Management Training

This service offers a unique advantage in that it allows the client to experiment and explore different approaches to dealing with new and existing customers from multicultural backgrounds in virtual and real-life situations.

Joint analysis between the coach and coachee allow for constructive performance analysis and feedback from role-play and techniques designed to develop and improve the manager’s performance and specific competencies to respond effectively to the challenges that emerge through the globalisation of markets.

The manager's effectiveness largely depends on his or her ability to communicate with colleagues, suppliers, customers or project groups. This skill is made even more difficult when people come from different international cultures.

The Managerial Dynamics courses and programs developed by Emerald Marketing (Italy) focuses on improving the managerial skills necessary to excel in the area of international communications and are aimed primarily at the following types of organisations competing in the global arena:

• global and multinational organisations that require further improvement in the performance of their human resources as well as the capabilities to exploiting emerging opportunities when operating in a multicultural environment;
• companies or organisations which intend to engage or are already engaged in the purchase or merger process with foreign companies;
• managers participating in relocation programs or managers who are about to undertake new positions that involve integration with foreign cultures within their organisation.

The training course is based on specific skills to improve the performance of the manager in the intercultural environment, and it includes:

Communicative skills for an intercultural environment;

• negotiating techniques for trading in a multicultural environment;
• team building for multicultural groups;
• diversity management (The value of diversity).

The methodology used to improve these skills includes two components: training programs (customised according to the client's needs) and Business Manager Coaching.

Each component presents elements that allow the participant to deepen his knowledge of management aspects in the multicultural environment. Together they combine and offer the best solution to overcome one of the most demanding difficulties that globalisation brings to an organisation resulting in effective human communication.

Performance Improvement for International Managers through improved English language business communications and executive management coaching.